Archive by Author

Occupy the Present Moment

Below is an extraordinary article written by our own Susanne Deitzel that was featured by the National League of Cities.  Enjoy! In the two minutes that it will take you to read this article, emails are filling your inbox, your cell phone is likely buzzing with texts and you are quite likely biding time in-between […]

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What’s Your ‘Primary Purpose’?

We all have a sense of our true purpose. As leaders, we can easily be pulled away from this and get distracted by “running the business.” As business owners, our attention can shift from providing value for our clients/customers to being concerned about the survival of the business. This can easily impact our sense of […]

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Compliance Versus Commitment – Revisited

Reposting this article we published several years ago, because it is more relevant than ever… At first glance, compliance might seem like a pretty attractive idea. After all, don’t we want our employees to produce, perform and deliver? Hasn’t the carrot and the stick worked for centuries? Well, yes and no. Incentivizing and penalizing employees can create compliance. […]

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Civility: Front & Center

What Is Civility? “Civility is claiming and caring for one’s identity, needs and beliefs without degrading someone else’s in the process.” Civility is about more than merely being polite, although being polite is an excellent start. Civility fosters a deep self-awareness, even as it is characterized by true respect for others. Civility requires the extremely […]

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Got Lizard Brain?

I usually have to read Seth Godin in small bursts. Two-thirds of the way through his new book, I now know that this overwhelm is not just because of exciting ideas.  It’s because his brilliant ideas trigger what he calls my lizard brain. Lizard brain is an ancient, authoritative, and cunning voice that keeps things from […]

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MLK – The Speech that Created a New Reality

  August 28, 1963 “I am happy to join with you today in what will go down in history as the greatest demonstration for freedom in the history of our nation. Five score years ago, a great American, in whose symbolic shadow we stand today, signed the Emancipation Proclamation. This momentous decree came as a […]

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Why Empathy Matters

I overheard a conversation the other day between a guy who has been pretty successful in the social media world, and a guy who said he was really struggling trying to figure it all out.   The social media expert told him, “It’s not about the technology… it’s about empathy.” The rise of social media has helped highlight the Golden Rule […]

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Seth Strikes Again.

In my next life, I want to be Seth Godin. He’s creative and generous, and he is using his “marketing” superpowers to make a dramatic difference in the world. He’s done it again with a free 82 page e-book called “What Matters Now.” It arrived in my inbox at 5:24 this morning, and now that I have […]

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The Fun Theory: A Look at VW Culture

How many health pamphlets have you read that suggest taking the stairs to get a little extra exercise during the day? Leave it to a company that “sells cars” to find a creative way to get people to actually change their behavior. VW’s corporate spirit is “Learning, Innovating, Cooperating, Giving.” For over 70 years they have become […]

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The Ubiquitous Statistic

“70 percent of change initiatives fail.” I have heard this statistic a hundred times – and have no idea where it came from. (FYI – when I researched it, I ended up in an online, space-time continuum.)* However, I sifted through a lot of data that suggest why a lot of change initiatives fail. Here is what […]

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